Hospitality

From fluffing the pillows to adding amenities, it’s all about the details.

Create a memorable trip for your guests – every time.

Bring in a little wow factor by levelling up your amenities.

Get tips and templates for connecting with travellers.

Provide step-by-step instructions and a warm welcome.

Automate your guest communications from check-in to checkout.

Help guests get to know your area with a custom digital travel guide.

Create message templates to answer common guest questions.

Your hosting, travelling and support messages are now in one place.

Interior designers and Superhosts reveal how they create memorable stays.

Request removal of a retaliatory review, regardless of how long ago it was posted.

Save time and give guests greater flexibility.

Follow a cleaning checklist, use checkout tools and update your amenities.

A new global campaign shines a light on what these Hosts make possible.

Help protect your home and create a better experience for guests.

Follow these tips to have an impact on your guests and reviews.

Superhost Diana shares her tips for addressing challenging moments as a Host.

Here’s what to expect with your payout when trip plans change.

Get guidance from seasoned Hosts – from updating your listing to reviewing guests.

Experts outline useful strategies and offer guidance for Hosts.

A former creative director shares her best decorating tips.

Save time and provide important details with pre-written instructions.

An experienced host shares her sweet strategy for creating a warm welcome.

From warm notes to fresh flowers, here are some creative ways to greet guests.